1. Acceptance of Terms

By accessing or using OneStream ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

OneStream provides a unified communication platform that integrates multiple messaging channels, including but not limited to WhatsApp, Email, Slack, Telegram, and SMS. Our Service includes AI-powered features, workflow automation, and analytics.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

Send spam or unsolicited messages
Violate any applicable laws or regulations
Infringe on intellectual property rights
Distribute malware or harmful content
Attempt to gain unauthorized access to systems

5. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

6. Data Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by OneStream and are protected by international copyright, trademark, and other intellectual property laws.

8. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

9. Limitation of Liability

In no event shall OneStream be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service.

11. Contact Us

If you have questions about these Terms, please contact us at legal@onestream.work.